Hey, what's going on guys Sandeep here
First of all, I wish you all a very happy new year. Stay happy and stay safe
And in this video, you will see how you can remove a virus, a potentially unwanted program
called Cigarjo. Like if you open the task manager and find a process running in the background or in
the foreground, which is SA service. This is a fake antivirus, which is taking high read write space into the PC, which may
slow down your computer. There may be other processes running from this antivirus with same icons
As you can see that there are different processes by same programs running in the background
which is slowing down this PC. To remove it, first you have to find the file location of this program
Right click on it and open file location. As you can see that it is located into this digital communication folder inside Program
Files 32 bit. And there is an uninstaller as well. But if you try to uninstall it using this uninstaller, it won't work
I have tried it and it didn't remove the program. Now if you go to control panel, I mean search and search for control panel and then go to
list of programs, programs and features, then you will find this as antivirus real-time
protection lite, which is the main program of this antivirus. Now if you try to remove it, you won't be able to do it
As you can see that it is cigarjo antivirus. Even if you try to uninstall it, it will ask you to restart your PC again and again
Even if you restart your computer, it won't remove the program. Now if you try to delete the digital communication folder root folder of this program, then you
won't be able to delete it as well. Since the processes are running in the background, you can't remove those processes and can't
remove the files. To fix it, you have to boot your PC into safe mode
Go to search and search for msconfig and then open system configuration app
Now go to boot tab and then select safe boot. And select network option as well
Then hit apply, ok and restart your PC. After the restart, it will boot into the safe mode
Even in the safe mode, you can't remove this program from the programs and features
But you can delete the digital communication folder because the processes from this program
are not running in the background or in the foreground. So there is no process running from that program
Now it is safe to delete the root folder of this fake antivirus
So I will open the file explorer and go to this PC and then C drive then program files
32 bit. Now find and delete the digital communication folder. The folder name might be different into your case
They may change the folder name while installing the program. So you have to find the folder name file location by right clicking on that process
while you are in the normal mode. Once you find the folder name, you have to delete it into the safe mode
So it may take some time to delete all the files from that program
It is now deleted. Now let's go back to the control panel and program and features
And double click on this S antivirus real-time protection light. And it says an error occurred because we have removed the root folder of this program
Now you can click on yes to remove this shortcut. So this way you can remove the S antivirus real-time protection or SIGARJO antivirus
from your PC. But we are not done yet. We need to remove all the leftover from that program so that it won't install itself again
So go to search Google search and search for Hitman Pro. Hitman Pro is a free antivirus for 30 days
So you have to download it on your PC. You may have to enter your first name, last name, email address and then accept license
and terms. After that, it will download the antivirus. Once downloaded, click on it and open the antivirus
Accept the license and terms. And here click on No, I only want to perform one time scan
Then hit next. Now it will take some time to scan important area of your computer and find all the malware
and potentially unwanted programs. It may take around 20 to 30 minutes to complete this scan
You can see that it has found S antivirus as a malware
So this is a malware, not a real antivirus. Now click on next and activate the free license
You just have to provide the email address and activate the free license
And then click on next again to remove all the found malware from your computer
Now again, it may take some time to remove all the found malware
Once it is done, click on next. Then it will ask you to reboot your computer
But before rebooting, you have to disable the safe mode so that you can boot into normal mode
So let's cancel the reboot option here. Now open the system configuration by searching msconfig, go to boot tab and uncheck safe boot
Then hit apply and OK and restart it. Now your PC will boot into normal mode and you won't get that S antivirus protection
light, cigar joe or any of those processes running into the background or foreground
So this is how you can remove this fake antivirus from your computer
And that's all for this video guys. Hope this help. If so, hit the like button and don't forget to subscribe
Also press the bell icon to get notified about new videos and I will see you in my next video